Introduction
When you connect to a VPN you may wonder why you suddenly lose access to websites, services, or even your local network. The common complaint of many users is when i use vpn my internet stops working. This frustration can stem from DNS leaks, incorrect routing, or server overloads.
Another frequent issue is described as VPN disconnects internet. Even if the VPN icon shows “connected,” the underlying traffic may be blocked or misrouted.
In this guide we will explore why these problems occur and present a detailed, step‑by‑step fix that keeps your internet usable while still enjoying all the benefits of a VPN. Whether you’re in the U.S., U.K., or India, the same principles apply, but we’ll add region‑specific tweaks to optimize speed and reliability.
By the end of the article you’ll understand how to keep your connection stable, how to troubleshoot common DNS and routing issues, and how to use VPN settings to avoid the dreaded “internet stops working” scenario. We’ll also provide actionable tips and alternative methods if the first solution doesn’t solve the problem.
Step‑by‑Step Instructions
1. Verify Your Internet Connection Before the VPN
Before toggling your VPN on, confirm that your device can reach the internet. Open a browser and visit a fast, reliable site like Google. If the page loads, you have a working baseline. If it doesn’t, troubleshoot your Wi‑Fi or Ethernet first.
2. Check for DNS Leaks
Many users experience “when i use vpn my internet stops working” due to DNS leaks. Use this DNS leak test to see if requests bypass the VPN. If you see your real ISP’s DNS servers, adjust your VPN’s DNS settings to use the provider’s secure DNS or a public alternative like Cloudflare (1.1.1.1).
3. Switch VPN Protocols
Different protocols route traffic in unique ways. OpenVPN is the most common, but if you’re encountering VPN disconnects internet, try switching to WireGuard or IKEv2/IPSec. Most apps allow you to choose the protocol in the settings menu. WireGuard is lightweight and usually faster, reducing the chance of packet loss.
4. Update or Reinstall the VPN Client
Outdated software can cause connectivity glitches. Download the latest installer from your provider’s website and reinstall the client. On Windows, run the installer as an administrator. On macOS, drag the VPN app to the Applications folder and run it. Fresh installs eliminate corrupted config files that often lead to “internet stops working” issues.
5. Disable Split Tunneling (If Enabled)
Split tunneling allows selected apps to bypass the VPN, which can create routing conflicts. If you see intermittent connectivity, disable split tunneling in the client’s advanced settings. This forces all traffic through the VPN, ensuring consistent routing and preventing VPN disconnects internet.
6. Choose a Server Close to Your Location
Latency spikes often cause the “when i use vpn my internet stops working” scenario. On the server list, pick a location within the same country or a neighboring region. For U.S. users, servers in Virginia or Ohio work well; for U.K. users, choose London or Manchester; for Indian users, select servers in Mumbai or Delhi.
7. Enable “Kill Switch” or “Network Lock”
Most VPNs include a kill switch that blocks all traffic if the VPN drops. Enable it to avoid accidental leaks that might trigger “internet stops working” alerts. The kill switch ensures your device won’t revert to the ISP’s unsecured network during a disconnection.
8. Reset Network Settings
On Windows, open Command Prompt as administrator and run:
netsh winsock reset
netsh int ip reset
ipconfig /flushdnsOn macOS, open Terminal and type:
sudo killall -HUP mDNSResponder
sudo dscacheutil -flushcacheThese commands clear routing tables and DNS caches that might be causing your VPN to misbehave.
9. Test With a Different VPN App
Sometimes the issue is specific to the client software. Download a lightweight, open‑source app like OpenVPN Connect or WireGuard and import your provider’s configuration file. If the new client works, the original app may need an update or reinstall.
10. Consult Support Forums
If you’re still stuck, browse community help. For example, Microsoft’s answer on how to resolve the unable to connect to internet over VPN often lists configuration tweaks that work for Windows users. Reddit’s GoNetspeed thread also offers real‑world solutions for users facing the same “internet stops working” problem.
Tips
Use a VPN With Built‑In DNS and Leak Protection
Many premium providers include secure DNS by default. Check the settings page for a checkbox labeled “Use provider DNS” or “Auto‑Detect DNS.” This feature often solves “VPN disconnects internet” issues before they start.
Keep Your Device Updated
OS updates frequently patch networking bugs. On Windows, check “Settings > Update & Security > Windows Update.” On macOS, go to “System Preferences > Software Update.” Ensuring the OS is current reduces conflicts with the VPN client.
Avoid Heavy Streaming When Your VPN Is Unstable
Streaming services like Netflix or Hulu are sensitive to latency. If you’re in the U.S. and experience buffering, switch to a server that specializes in media streaming or try the How to Watch Netflix Using VPN guide for specific server recommendations.
Check Your Firewall Rules
Corporate or home firewalls may block VPN traffic. Ensure that ports 1194 (OpenVPN), 500/4500 (IPSec), or 51820 (WireGuard) are open. Adding exceptions for your VPN’s executable can prevent accidental blocking.
Alternative Methods
Use a Browser‑Based VPN Extension
If the desktop client is causing trouble, try a Chrome or Firefox extension. Many services offer lightweight extensions that only encrypt traffic from the browser. This can be a quick fix if you only need protection for web browsing.
Configure a VPN on Your Router
Setting up VPN on the router level means all devices use the VPN automatically. This eliminates per‑device issues and reduces the risk of “when i use vpn my internet stops working.” Check your router’s manual for VPN support and follow the vendor’s instructions.
Try a Different VPN Provider
If your current provider consistently fails, switch to a well‑rated alternative. Use the What Is VPN Used For article to compare features, speed, and reliability before committing.
Use a Dedicated IP Address
Some providers offer a static, dedicated IP. This removes the need for frequent reconnections and can reduce the chance of VPN disconnects internet due to server overload.
Conclusion
Understanding why when i use vpn my internet stops working can feel daunting, but most problems are simple to fix. By verifying your base connection, checking DNS leaks, switching protocols, and using a kill switch, you can eliminate the most common culprits.
Remember that even if the VPN icon shows “connected,” the underlying routing might still be broken, leading to VPN disconnects internet. The step‑by‑step guide above ensures that every layer—from DNS to firewall—works together to keep your internet stable.
By following the actionable tips and exploring alternative methods like browser extensions or router‑level VPNs, you can enjoy fast, secure browsing without the dreaded interruptions. Stay patient, test each change, and soon you’ll have a reliable VPN setup that keeps both your privacy and connectivity intact, no matter where you are in the world.
